We are committed to ensuring you receive the highest quality service and want to support you on the journey as we grow together. All new and unused products* are eligible for return and a full refund within 30 calendar days of your purchase.
Most returns are processed within 5 business days of the product(s) being received by PHARMHAUS. Refunds typically process within 5 business days after being issued, but this time may vary based on your method of payment and payment processor.
If at any time during the return process you need assistance, support, or information, please visit the Let's Connect page to get in touch. We appreciate your confidence in us and will do all we can to repay that trust.
*New and unused products/items are defined as those that have not been utilized or employed for the intended purpose or function. The product/item remains in a new, pristine, or unaltered condition and in the same state as when the product/item was initially purchased and received, or produced. Unused items will be returned in original packaging that is unopened or undamaged (e.g. tags remain attached).There should be no visible signs of wear, damage, or alterations on the item.